Legal
Privacy Policy
Last updated: April 2026
Bötaniqa ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It is written to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Business identification
- Trading name: Botaniqa
- Legal entity: BotaniqaOne Pty Ltd
- ABN: 34 659 077 586
- Address: 1 Almond Street, Balwyn North VIC 3104, Australia
1. Information we collect
- Contact details — name, email, phone number, and any message content you share via our contact form or by email.
- Booking preferences — the service you enquire about and your preferred times.
- Technical information — standard analytics data about your visit, collected by Vercel Analytics and Vercel Speed Insights. We do not collect personally identifying analytics data.
2. How we use your information
- To respond to enquiries and confirm bookings.
- To tailor our recommendations to your needs.
- To improve the performance and usability of our website.
We do not sell your personal information. We do not use it for marketing without your explicit consent.
3. Sharing
We may share necessary information with trusted service providers (e.g. hosting and email) who are bound to protect it. We may disclose information where required by law.
4. Storage and security
Your information is stored securely on infrastructure operated by Vercel Inc. and the email services we use. We take reasonable steps to protect it from misuse, loss, and unauthorised access.
5. Your rights
- You can request a copy of the personal information we hold about you.
- You can ask us to correct inaccurate information.
- You can ask us to delete your information where we are not legally required to retain it.
To exercise any of these rights, email us at hello@botaniqa.com.au.
6. Cookies
We use minimal, privacy-friendly analytics and do not use advertising cookies. Your browser may store small amounts of technical data to make the site work properly.
7. Changes
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
This template policy is a starting point. Before launch, please have it reviewed by a qualified Australian lawyer to ensure it reflects your business practices and complies with current legislation.
